Q: How do I know you recieved my order?
A: We will email you a confirmation email when you place your order and a confirmation email after the task has been reported complete.
Q: I have something special that I want to tell you about the order. How do I do that?
A: Please enter any special instructions under the "Additional Comments/Details" field on the order form.
Q: I don't like where you installed the post-sign, and want it moved. Is there a charge for that?
A: Yes, Front Range Sign and Service installers will always use their best judgement on installation locations unless otherwise told by the customer before the installation occurrs. Installers will always honor a marker set by the customer, however, if no markers are set and the customer disagrees with the installers best judgement, there is a charge for the service of going back and reinstalling.
Q: The sign was stolen or damaged and I want you to reinstall it. Is there a charge for that?
A: Yes, any service requests due to vandalism, car damage or other causes that are beyond our control are chargeable. Also the cost to replace a post that is damaged, stolen, lost or missing is $75.00 PLUS TAX WE PRODUCE SIGNS AS WELL CALL US FOR PRICING
Q: Is there any reason that my sign would not go up within a two day period?
A: 95% of the work requests we receive are completed the next day. However, some things may delay a request: such as incorrect information provided, going outside of regular service areas, and severe inclement weather. Other delays may occur, but are very rare and customers will always be notified if such occurrences happen.
Q: I would like to meet the installer at the location prior to installation to show the specific spot. How can I schedule this?
A: Unfortunately due to high volumes of services requested, we are not able to meet prior to discuss installation points on location. Front Range Sign and Storage installers will always be aware of markers present at the location and any details given in the "additional comments" area of each order request form. We suggest that you use markers such as: Yellow marker flags, directional arrows, or any other marker type, to inform the installer where to place your sign.
Q: Does Front Range repair broken sprinkler lines?
A: If we break through a sprinker line we will fix it, but if an outside vendor takes care of the problem we will not be responsible for the cost of the repair or the water bill that may have occurred if any.
Q: What days is your location closed?
A: Our location is open Monday-Friday 8:30 a.m. to 5 p.m. MTN. Please remember that New Years Day, Memorial Day, The Fourth of July, Labor Day, Thanksgiving, and Christmas are Federal holidays that do not count as business days.
Q: Will we be notified when the job is complete?
A: Yes, Front Range Sign and Production will be in contact with the customer within a 24 hour range after installation/production is complete.
Q: How do I begin my service?
A: Once we have the pertinent information for the service and billing, your services should begin immediately.
Q: Can I change the date of my service after the order has been placed?
A: Yes, through email notification and the service has not already been completed.
Q: Can I cancel a service order after placing it already?
A: Yes, through email notification with adequate time. The latest to cancel an order is 9 a.m. the day of installation.
Q: Is Front Range responsible for my lockbox codes?
A: No, Front Range will only be responsible for retaining the original code of the lockbox when it was installed or placed. Any changes to the lockbox codes become responsibility of the customer/agent to remember the new codes.
Q: Can I call to place an order?
A: No Front Range Signs is expanding and due to the high volume of business, we are unable at this time to take phone orders. Please visit the Order Form Sheet to place an order.
Q: I have a question that isn't answered here. Where can I go for more information?
A: For any other questions or concerns, please feel free to email us at SEE BELOW
Q: Questions that aren't answered here?
A: FOr any other questions or concerns, please feel free to email us at